Getting Started
This will be evident in your first visit at Celestial Dental and every visit thereafter. At your first visit, you will meet our doctor for an interview and examination. No two mouths are alike – each exam is tailored to your needs and wants.
We are here to guide you and your oral health in a professional and scientifically sound manner. Dr. C is a doctor of compassion, not judgment. It doesn’t matter how long it’s been since you’ve last been to the dentist – he and his team are here to help you.
Preparing for Your Visit:
We want your appointment to be as smooth as possible. Help us make that happen by completing a few things:
- Bring a government-issued ID
- Bring a copy of your dental insurance
- Get directions to the office
- Arrive 10 minutes early
Please contact us 48 hours in advance for appointment cancellations.
First Appointment Expectations:
1. Our new patient exams for adults are 90 minutes long.
We start off with x-rays of your teeth and gums and intraoral pictures of your teeth. We also assess the health of your gums.
2. After reviewing everything going on in your mouth, we hold a case conversation.
Dr. C will inform you of his concerns, and then together we will figure out what is the best course of treatment for you. Your teeth are then cleaned, and the order of scheduled treatment is then decided.
3. Our patients are more to us than just a mouth and teeth.
Dr. C and the staff genuinely look forward to hearing about work and school, your family, and any hobbies you enjoy!
Payment Options:
We accept cash and all major credit cards. We offer Sunbit as a financing option.
We also accept Apple Pay and Google Pay.
The Only Insurance We Accept:
We are currently in-network with Excellus (does not include Blue Choice Option or Child Health Plus).
We are 100% transparent with pricing and provide pre-determinations so you know your exact out-of-pocket costs upfront. If you have questions about your plan or coverage, we’re happy to verify it before your visit.
Out-of-Network Insurance:
If your plan includes out-of-network benefits, you may still be able to use your insurance here. While we are not in-network with those carriers, our team can guide you through the reimbursement process to help you maximize your benefits.
We do not accept Medicaid, Healthplex, Fidelis, or any other state-funded insurance plans.
Major Employers That Offer Excellus:
Colleges: Keuka College | Monroe Community College | SUNY Geneseo | University of Rochester
School Districts: Dansville | Livonia | Marion | McQuaid Jesuit | Mt. Morris | Rochester City Schools